Delivery Information

Freight Policy

Items are shipped via United Parcel Service (UPS) ground service, unless otherwise requested. For Open Accounts, CPR usually ships at no charge in the contiguous United States. Any other forms of UPS delivery, including overweight and oversize dimensions, Federal Express, and any other forms of shipping, will be prepaid and added to your invoice.

If your company does not want any packages left unattended on your doorstep, request CPR to ship “Signature Required”. All additional fees for Signature Required will be included in the shipping fees and added to your invoice.

Any packages lost or missing by the shipper are not the responsibility of CPR. If any items that are lost or missing, immediately call CPR.

Items are shipped with the standard $100.00 declared value package insurance per box which is automatically included in the shipping charges. If a customer requests more than $100.00 declared value package insurance, the additional amount will be included in the shipping fees and added to your invoice.

All additional fees for C.O.D. handling charges will be included in the shipping fees and added to your invoice.

If any package received appears to have damage, keep all the packaging, including the outer box. Taking a photograph may provide additional proof. Install or test the items received. If there is damage, immediately call CPR. 

If you would like additional insurance on on your shipment, please contact us.

Track your shipment